Thanks for purchasing our products from Heather's Choice.
In order to be eligible for a refund, you must return the product within 30 calendar days of shipment. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return more than 30 calendar days from the order ship date, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us at (907) 268-1147 or by emailing wecare@heatherschoice.com.
